When choosing a mailing service, assessing its reliability before committing to a partnership is essential. First, evaluate their customer service. If you struggle to reach a representative or are constantly sent to voicemail, that’s a red flag. A quality mailing service should provide you with a dedicated, responsive, proactive point of contact.
Next, consider their attention to quality. If your mailings consistently contain errors or appear poorly printed, it’s time to reconsider. A reputable company will prioritize accuracy and presentation, ensuring your mail always looks professional. Additionally, examine the range of services they offer. If they don’t cover all your needs, this could indicate they lack the technology or staff to handle complex projects efficiently.
Missed deadlines are another critical warning sign. While occasional delays are understandable, repeated issues suggest a deeper problem with reliability. Similarly, if they are slow to execute projects and can’t meet your timelines, you may need to look for a company that understands the fast-paced nature of business and can deliver on time. Trusting your mailing needs to a competent, responsive partner can make all the difference in your operations.
source: https://townemailer.com/5-keys-in-choosing-a-print-and-mail-service/
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